Shipping policy
Shipping Policy
Order Processing
All orders are processed within 1–3 business days (excluding weekends and holidays) after receiving your order confirmation email.
You will receive a notification once your order has shipped.
Shipping Rates
We offer free shipping on all orders over $49.
Shipping costs for orders under $49 will be calculated and displayed at checkout.
Shipping Times
After processing, orders typically arrive within 7–15 business days, depending on your location and the shipping carrier.
Please note that shipping times are estimates and are not guaranteed. Delays may occur due to weather conditions, carrier issues, high order volumes, customs processing, or other circumstances beyond our control.
Order Tracking
Once your order has been shipped, you will receive a tracking number via email so you can monitor your shipment's progress.
Shipping Address
Customers are responsible for providing accurate shipping information. We are not responsible for delays, lost packages, or delivery issues resulting from incorrect or incomplete addresses provided at checkout.
Contact Us
If you have any questions regarding your shipment, please contact us at:
Email: support@shoprovan.com